What is our policy?

The Toronto Film Challenge is committed to protecting the privacy of its clients and we have taken strong measures to ensure that the information we gather from you will be secure and confidential.

What information do we need and what do we do with it?

The information we need when you communicate online with the Toronto Film Challenge may include your name, email address, mailing address, phone and facsimile. This information allows us to keep you updated on the challenges and ensure that we are providing you with content that you have requested.

Accuracy of personal information?

You will be able to change, alter or delete your personal information at any time. Theh Toronto Film Challenge also makes every effort to keep all personal information it holds, including contact information and billing information, accurate, complete, and current. The Toronto Film Challenge will update any changes to personal information when received, in writing, from you. If the Toronto Film Challenge holds personal information about an individual which can be established by the individual to be inaccurate, the Toronto Film Challenge will take reasonable steps to correct it.

How do I access my personal information?

You have the ability to access all your personal information by contacting the Toronto Film Challenge at any time. If you have any questions regarding the personal information held by Toronto Film Challenge, you should, in writing, contact the Toronto Film Challenge's Privacy Officer at mike@torontofilmchallenge.com. The Toronto Film Challenge will respond to any written requests within 30 days of receiving written notice. The Toronto Film Challenge will keep records of enquiries and/or objections and will document their resolution. The Toronto Film Challenge will conduct all investigations in a timely, fair and impartial manner.

How do we protect your information?

We make sure that every online communication with our clients meets our high standards of privacy and security. In addition, we take strong measures to protect all customer data against unauthorized access.

Do we have "cookies"?

Cookies are small bytes of information that are stored by your browser on your computer's hard drive. Toronto Film Challenge cookies allow us to recognize each returning client and their relevant information so that you do not need to input the same information more than once. We do not place any personally identifying confidential information in your cookies. In addition, cookies are not used to access information entered on the secure server. This information can only be accessed when you enter your user name and password.

Will the Toronto Film Challenge share any of your personal information?

Absolutely NOT! That's why it's personal. The Toronto Film Challenge will not trade, sell or rent your personal information (such as name, address, phone number, or email) to third parties without your consent. And, we also protect your privacy by limiting employee access to and use of customer data. While we may provide statistics to outside companies about our customers, including sales and related site information, it will not include any personally identifying information.

So why do we need all that personal information? The answer is simple-it's so that we can constantly improve your relationship with the Toronto Film Challenge.

Will the Toronto Film Challenge change its policy?

When you use the Toronto Film Challenge web site you consent to the collection and use of your information by the Toronto Film Challenge. If we alter our privacy policy in any way we will post those changes here so you can be aware of anything that may affect you in the way we disclose information.

Third party hosting provider

The Website and the Service is hosted by a third party service provider, Smack Technology Inc. Smack is committed to controlling the collection, use and disclosure of personal information provided by its partners, employees and customers and has adopted its own privacy policy to ensure the accuracy, confidentiality and integrity of such personal information. To learn more about how Smack uses and protects your personal information, please browse to www.smackinc.com.

Where can I get more information?

The Toronto Film Challenge takes the issue of protecting your privacy seriously. If you have any concerns, questions, or just want to tell us what you think, feel free to contact us via email at mike@torontofilmchallenge.com.

Last Updated: May 26th 2006